Why Team with Small Business?

By Sandi Hubert

In the CRN Magazine www.crn.com is an article titled 163 Emerging Tech Dynamos about Technical Solution Providers adding more and more emerging vendors to their team to add pliability, flexibility, and fast response to the marketplace.  Emerging Vendors are heating up the marketplace and nudging out some of the industry giants because of their quick bob and weave response to technical development.

As I was reading this article I couldn’t help but include Elite in a category of "emerging project solutions provider." As a Project Solutions Service Provider, we offer the same advantages to large companies in terms of teaming and partnering as a technical solution provider.  We are lean and able to move quickly.  Here are some of the same advantages listed in the article directed toward Emerging Technology Vendors translated to Emerging Project Solution Vendors (Elite IT Services):

1. Innovative  – As an emerging small business we cannot afford to deliver the same way everyone has delivered in the past.  We must be innovative with our delivery and stand out with our service capabilities and customer service to the client.  And most importantly we must be innovative in what we offer to our employees.  An example of this is our Paid Overtime to all employees.  Effective July 1, Elite’s new policy is to pay all of our full-time employees overtime regardless of their pay level.  If they work it – we pay them time and a half. 
2. Knowing Client’s Current and Future Needs – It’s in our best interest to know our client’s needs and understand their projects coming up in the future and make sure we can provide project support, resources, and ideas that will benefit our client.  We develop strong Trusted Advisor roles with our clients to understand their needs rather than just chase after the quarterly revenue reports.
3. Technical Support is Personal – Our support to our client’s is personal.  When you call our business you can reach technical support representatives immediately.  You call us by name, we call you by name, and we are here today and will still be here tomorrow.  You’re not just a number to us. 
4. Quick Response to the market – Dealing with a small business you don’t have to deal with the bureaucracy.  Decisions can be made in a moments notice without a litany of management approval.  This equates to time and money savings for all.
5. Exemplary Team Performance – the Small Business Team Members are an extension to the large business team. You have top executives at your disposal when engaging small business. These are participants that have experienced every spectrum of running a business in addition to their own technical trade.  In our case knowing, understanding, participating in Information Technology infrastructure projects, development, and technical support along with the knowledge of running a business, maintaining an enterprise perspective, proposal writing, developing stronger partnerships - all under one location - easy and accessible.

Teaming with Small Business just makes sense.  When we work well together, we become an extension to a large business without the management or operational overhead.  When you team with Elite IT Services, you get everything described above and you get exemplary Information Technology project solutions and professionals at your fingertips.  With that said, why wouldn't you team with us? It just makes good business sense.